Arcam DV27 Spécifications télécharger pdf (Page 18)

English

Reference: Troubleshooting

PROBLEMS WITH REMOTE CONTROLS

Problem Possible cause Solution

Remote control not working DVD not selected Select DVD using the remote’s CD/DVD toggle switch

Batteries not installed, incorrectly installed,

or flat

Check battery compartment and reinstall batteries if necessary

Obstruction between IR lens and remote

control

Remove any obstruction

Player does not respond consistently to

the remote control

The player is not configured to use the

correct remote type

Change the ‘Remote Type’ item on the ‘Operation’ page of the Set-up menu

to the correct type

Player does not respond to a learning

remote control

The remote control has not been

programmed correctly

Reprogram the remote control. If programming from the supplied (ARCAM)

remote control, ensure that the ARCAM remote control is configured to

DVD and not to CD (see above)

What are the discrete on/off codes for

use with my learning remote?

The system code for the DVD player is 25 (hex. 0x19). The on/off codes are:

On = 123 (hex. 0x7b)

Off = 124 (hex. 0x7c)

A complete list of codes can be found on our website at www.arcam.co.uk

PROBLEMS WITH VIDEO OUTPUT

Problem Possible cause Solution

No picture! Incorrect input selected on the TV Select the appropriate video input on the TV (consult your TV handbook)

Bad video connection from DV27 to TV Check connections at both ends and, if necessary, try an alternative cable

The player has been put into standby (the

power LED is red)

Press the green button on the remote control to bring the player out of

standby

Progressive scan output from the DVD

player is being used, but the television (or

another device in the signal path) cannot

handle progressive scan input

Use the interlaced video connections instead of those for progressive scan

‘Black bars’ are shown at the top and

bottom of the screen

This can occur when a ‘Wide screen’ film is viewed on a 4:3 format television.

Even with a 16:9 format television, ‘black bars’ may still be visible. This is because the DVD being viewed, although ‘Wide

screen’, is not in 16:9 format. Many films are in 1:2.35 format, which will not completely fill a 16:9 screen.

Picture is coloured strangely ‘HQ video’ is set incorrectly in ‘Setup’

Enter the ‘Setup’ menu and check the ‘HQ video’ setting (see page 7)

Component or RGB video leads are

crossed

Check wiring between the DV27 and the TV monitor

‘TV system’ is set incorrectly in ‘Setup’

Enter the ‘Setup’ menu and check the ‘TV system’ setting (see page 7)

Picture is ‘jerky’ or shimmers This occurs when NTSC discs (such

as those from the USA) are played in

a machine where the output is set to

PAL (such as those sold in Europe), or

vice-versa

If your television can handle both NTSC- and PAL-format video, then enter

the ‘Setup’ menu and change the ‘TV system’ setting (on the ‘Video’ page) to

‘Auto’.

The picture freezes for a moment

approximately half way through a film

This is caused by the player changing

layers on a two-layer disc

There is no fault.

Further information about disc layer changes can often be found on the rear

cover of the disc packaging.

The picture freezes for a moment at

random points in a film

The disc is dirty or damaged A damaged or dirty disc may cause audio and/or video drop-outs to occur

(and may be accompanied by increased drive noise). Clean or replace the disc.

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Arcam DV27 Spécifications Page 18

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